Whether you're a manager sharing new skills and local knowledge with new starters, helping a team deploying a new service, or wanting to get into training as a career, there is more to training than just talking to people. This course covers a range of techniques and skills needed to construct and deliver an effective training session on any topic, ranging from short 1 to 1 briefings to large workshops with dozens of attendees.

Over two half days, we’ll look at the building blocks that go into planning any training and go on to look at the basics of presentation skills, audience participation and more. The course focuses on communication and people as being key to the success of delivering training on any scale. It then takes a look under the hood at some of the tips and tricks trainers use to understand their trainees to ensure everyone engages and gets the most out of it.