We live in a world where language changes all the time. Between conversations about being inclusive and worries about political correctness, many of us are concerned and challenged to know what we can say without causing offense.

We've put together a half-day course aimed at anyone that wants to improve their awareness of how language evolves when it comes to talking to and about other people. It is well-suited to those that work with the public, but is absolutely relevant to staff working at any level in an organisation from ground level to managers and senior leadership.

This course looks at some of the words and phrases that people use and looks at how they evolved to become preferred terms. It also explores some different ways of thinking about language when considering how to refer to different groups of people, so that anyone can speak and write without worry. It aims to embed rational and constructive thinking that supports anyone in their use of language as it continues to change in the future.