Inclusive Language

Half a day | Online or in person

This course is aimed at anyone that wants or needs to improve their awareness of how language evolves when it comes to talking to and about other people. It is well suited to those that work with the public, but is absolutely relevant to staff working at any level in an organisation from ground level to managers and senior leadership.

We live in a world where language changes quickly. Between conversations about being inclusive and worries about political correctness, many of us are concerned, confused or challenged by knowing what they can say without causing offense.

This course looks at some of the words and phrases that people use and looks at how they evolved to become preferred terms. It also explores some different ways of thinking about language when considering how to refer to different groups of people, so that anyone can speak and write without worry.

What's Covered

This half day interactive course offers a look at language from the perspective of different cultures and the protected characteristics identified in the Equality Act 2010. It covers:

  • Protected Characteristics: An overview to build awareness
  • Language in Use Today (and yesterday): Considering the actual words
  • How Language Evolves: With a focus on communication and people
  • Geography and Culture: How what's 'acceptable' can vary
  • Self-identification to Choose Language: Why it's important to empower individuals and groups
  • Don't panic: What to do if it goes wrong
All course content can be adjusted for you or your organisation. The course descriptions offer an overview of topics and do not represent an exact format or structure. If you need us to focus on a particular area or would like is to include something we don't mention, just let us know and we'll do our best to make it work for you!